Shipping Policy

Thank you for shopping with CTR Mobile!
We are pleased to offer FREE delivery on all orders across the United Kingdom.

Shipping Rates & Delivery Times

  • Standard Delivery (2-4 Business Days): FREE

  • Express Delivery (Next Working Day): £4.99 (Order before 2 PM)

Please Note:

  • Orders placed after 2 PM will be processed the next working day.

  • We dispatch orders Monday to Friday (excluding public holidays).

Order Processing

You will receive a confirmation email once your order is placed.
Once dispatched, we will send you tracking details so you can follow your delivery.

Processing Time:

  • Orders are usually processed within 24 hours.

Delivery Partners

We use trusted couriers such as Royal Mail, DPD, and Evri to ensure your items are delivered safely and on time.

Delivery Areas

We offer delivery throughout England, Scotland, Wales, and Northern Ireland.
Currently, we do not offer international shipping.

Please double-check your delivery address during checkout to avoid any issues.

Missed Delivery / Re-Delivery

If a delivery attempt is missed, our courier will leave instructions for redelivery or collection.
If an item is returned to us due to non-collection, additional shipping charges may apply for re-dispatch.

Damaged or Lost Packages

We pack all devices securely, but if your package arrives damaged or gets lost, please contact us within 48 hours of receipt at mail along with your order number and any relevant photos.

Need help?
Our support team is ready to assist you:
Email: 
Phone: +447473689854